Communicating with Others: For Business & Project Management


  • Communicating with Others: For Business & Project Management, Singapore SKillsFuture elarning online course
  • Communicating with Others: For Business & Project Management, Singapore SKillsFuture elarning online course
  • Communicating with Others: For Business & Project Management, Singapore SKillsFuture elarning online course
  • Communicating with Others: For Business & Project Management, Singapore SKillsFuture elarning online course
  • Communicating with Others: For Business & Project Management, Singapore SKillsFuture elarning online course
  • Communicating with Others: For Business & Project Management, Singapore SKillsFuture elarning online course

Course Description

Communication is the key in any work environment. This course will help individuals build the skills required to effectively communicate their thoughts, ideas and opinions with others.

Learn how to communicate with others effectively to improve productivity.

- Understand nonverbal communication and body language
- Learn about the need for a company vision and how to promote
- Manage and handle customer complaints
- Learn how to engage others in an effective communication

This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.


Course Objectives

1. Monitor and improve your nonverbal communication actions
2. Strengthen your ability to read other people's body language
3. Determine how you will talk about, promote and share the organization’s vision with others
4. Create a concise branding statement to connect others to the organization's vision
5. Share with others what idea or course of action you think is best
6. Learn how to brand and promote what you love to do
7. Positively handle queries or complaints from your customers


Related Courses

  • Onboarding New Employees at the Start: For Business and Project Management

    Onboarding New Employees at the Start: For Business and Project Management

    SGD $66.95

    Course Description

    New employees are part and parcel of every organization and they always take time and need assistance to fit in. Managers will learn how to work with new hires during the first few weeks of their employment in this course. Learn how to incorporate fresh hires into your organization. - Understand what new hires expect on their first day - Establish first week deliverables to define goals and expectations - Ensure a cohesive environment with new hires meeting co-workers - Develop new skills through coaching by yourself and others to develop your new hires This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.

    Read more...

  • Discussing Total Compensation: For Business & Project Management

    Discussing Total Compensation: For Business & Project Management

    SGD $52.95

    Course Description

    Compensation is an eventual part of the exit process for employees. This course will help managers learn how to discuss compensation issues, rewards, as well as company benefits with individual employees. Maintain the image of your organization by having ample understanding of compensation. - Understanding how to tag compensation to performance and rewards - Learn the 'Compensation Rule of Thumb' and when rewards should be tweaked for those who have "gone above and beyond" - Understand the step process of handing out compensation  - Learn how to approach this delicate matter with the right mentality  This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.

    Read more...

  • Retaining Your Employees: For Business and Project Management

    Retaining Your Employees: For Business and Project Management

    SGD $52.95

    Course Description

    Employee retention is critically important with job fluidity becoming increasingly prevalent. This course will aid managers in performing the skills needed to retain employees in an organization. Don't let your best talents and top employees slip away. - Understanding your employees' satisfaction and their work situation to determine the factors to make them stay - Identify skills on how to create a work-life balance for employees and how to use their best skills in their job - Develop work autonomy in the team and create a enjoyable work situation to keep talents committed - Learn to understand your employees and how to gain their loyalty This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.

    Read more...


Content

Nonverbal Communication

+
Monitor and improve your nonverbal communication actions

Understanding Body Language

+
Strengthen your ability to read other people's body language

Talk About and Promote the Company Vision

+
Determine how you will talk about, promote and share the organization’s vision with others

Create a Vision Branding Statement

+
Create a concise branding statement to connect others to the organization's vision

Handling Customer Complaints

+
Positively handle queries or complaints from your customers

Brand and Promote What You Do

+
Learn how to brand and promote what you love to do

Share What You Think is Best

+
Share with others what idea or course of action you think is best
SkillsFuture Credit Eligible
SGD $52.95
(Price excludes GST)
GET ACCESS NOW
Convince your boss email
This site is best viewed using the latest versions of Google Chrome, Apple Safari, Mozilla FireFox, Microsoft Internet Explorer 11 and Edge which supports HTML5/Webkit technologies.