The Stay Interview - For Business and Project Management


The Stay Interview - For Business and Project Management, Singapore SKillsFuture elarning online course

Course Description

This toolkit builds the skills leaders and managers need to successfully conduct Stay Interviews with their employees and build a successful Stay Plan. This course will equip leaders and managers with the essential skills and knowledge for the preparation, managing, developing and concluding of an interview and Stay Plan. The leaders and managers will also be groomed with pointers that they should avoid while conducting the interviews.

The interview is key to making sure you get the right hire and talent for your team!

- Know how to conduct a successful interview
- Learn the essential to conduct a successful interview
- Know how to manage different scenarios in an interview
- Learn the do’s and don’ts when conducting an interview


Course Objectives

1. Know what is a Stay Interview & why you should perform them with employees you want to keep
2. Discover how to effectively prepare for your stay interviews
3. Be able to strengthen your ability to listen to your employees
4. Know what note-taking methods are best for you
5. Find out how to use probing in your Stay Interviews
6. Learn how to take responsibility for company decisions
7. Build your skills to manage the stay interview with different types of employees
8. Learn how to create a successful stay plan with your employees
9. Know how to close your Stay Interview and forecast retention risk.
10. Find out how to avoid the Stay Interview Preparation Traps
11. Learn how to avoid the Stay Interview Meeting Traps
12. Understand what you must do to avoid the Stay Interview Post Interview Trap


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Content

Introduction to the Stay Interview

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Know what is a Stay Interview & why you should perform them with employees you want to keep

Preparing to Conduct Stay Interviews

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Discover how to effectively prepare for your stay interviews

Essential Stay Interview Skill #1: Listening

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Be able to strengthen your ability to listen to your employees

Essential Stay Interview Skill #2: Take Notes

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Know what note-taking methods are best for you

Essential Stay Interview Skill #3: Probing

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Find out how to use probing in your Stay Interviews

Essential Stay Interview Skill #4: Taking Responsibility

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Learn how to take responsibility for company decisions

Managing the Stay Interview

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Build your skills to manage the stay interview with different types of employees

Developing a Stay Plan

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Learn how to create a successful stay plan with your employees

Closing and Forecasting

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Know how to close your Stay Interview and forecast retention risk.

Avoiding Stay Interview Preparation Traps

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Find out how to avoid the Stay Interview Preparation Traps

Avoiding Stay Interview Meeting Traps

+
Learn how to avoid the Stay Interview Meeting Traps

Avoiding Stay Interview Post Interview Traps

+
Understand what you must do to avoid the Stay Interview Post Interview Traps
SkillsFuture Credit Eligible
SGD $149.95
(Price excludes GST)
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