Effective Communication: For Business and Project Management


  • Effective Communication: For Business and Project Management, Singapore SKillsFuture elarning online course
  • Effective Communication: For Business and Project Management, Singapore SKillsFuture elarning online course
  • Effective Communication: For Business and Project Management, Singapore SKillsFuture elarning online course
  • Effective Communication: For Business and Project Management, Singapore SKillsFuture elarning online course
  • Effective Communication: For Business and Project Management, Singapore SKillsFuture elarning online course
  • Effective Communication: For Business and Project Management, Singapore SKillsFuture elarning online course

Course Description

Effective communication and listening skills are as essential to the workplace as our formal education. This training will help you improve your communication skills at home, in school, and in the marketplace. Explore listening vs. hearing, the listening process, and types and styles of listening, responding, questioning, and understanding. You’ll also learn more about how good storytelling is at the heart of a good presentation, and how you can structure and organize your presentation and handouts to most effectively communicate your idea to your intended audience. You will also learn to view conflict through a different perspective, gain tools to assess where the conflict is actually coming from, and develop a strategy in dealing with conflict effectively. Applying these principles will help you gain confidence and understanding in all of your relationships.

Create a productive working environment with effective communication.

- Know of the different types of communications
- Learn tips and techniques of improving your communication skills
- Understand the importance of effective presentation
- Know how to effectively utilize GoTo Meeting®

This course is SkillsFuture Credit Eligible.


Course Objectives

1. Improve your communication skills at home, in school, and in the marketplace.
2. Learn about some of the inefficiencies of typical meetings and how to successfully organize and run effective meetings.
3. Look at some things that go into visual presentations; you’ll take a look at why color is important, why big photos are good, and why clip art isn’t.
4. Be able to use GoTo Meeting®, the online meeting, desktop sharing, and video conferencing software that enables you to meet with other computer users, customers, clients or colleagues via the Internet in real time.
5. Learn to view conflict through a different perspective, gain tools to assess where the conflict is actually coming from, and develop a strategy in dealing with conflict effectively. 


Related Courses

  • A Video Arts Guide: Performance Review for Managers

    A Video Arts Guide: Performance Review for Managers

    SGD $209.00

    Course Description

    Management in businesses and organizations is the function that coordinates the efforts of people to accomplish goals and objectives by using available resources efficiently and effectively. Management includes planning, organizing, staffing, leading or directing, and controlling an organization to accomplish the goal or target. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources, and natural resources. Management is also an academic discipline, a social science whose objective is to study social organization. Your line managers can turn every difficult review into a positive, productive experience.As a manager, know how to carry out your duties efficiently. - Know how you fare as a manager- Why is praise important for team members - How should you convey critics - Know every manager’s nightmareThis course is SkillsFuture Credit Eligible.

    Read more...

  • Personal Behaviors and Conduct

    Personal Behaviors and Conduct

    SGD $52.95

    Course Description

    Everyone at work interacts with others. We need to communicate and collaborate to get work done. This course builds the skills individuals need to better collaborate and communicate with others, as well as uncover how to persevere during setbacks and overcome challenges. As a result, individuals get more work done faster and with a higher level of quality.* This module is approved for 7 hours of PDU credit

    Read more...

  • A Video Arts Guide: Leadership

    A Video Arts Guide: Leadership

    SGD $209.00

    Course Description

    Leadership is a key skill for anyone who wants to move into middle management or higher. This amazing course by Video Arts teaches you practical skills for potential leaders. The programme covers five key learning points backed up by real examples from Jamie's journey – from how to lead the way through clear communication and example, to believing in your team, through to taking responsibility and learning and adapting your style of leadership throughout each project. Jamie is a natural and instinctive leader, with an energetic style guaranteed to keep an audience engaged. Anyone taking on a leadership role can learn a lot from watching him in action. Leaders and potential leaders will identify with Jamie's honesty and openness. Leadership is a key skill for anyone who wants to move into middle management or higher.- Learn leadership tips examples from Jamie Oliver- Know how you can stress your leadership to team members - How can you manage your team's performance - Find out the different styles of leadership This course is SkillsFuture Credit Eligible.

    Read more...


Content

Communication Tune Up Training

+
Improve your communication skills at home, in school, and in the marketplace
  • Introduction
  • Emotion and Language
  • Empathy and Perception
  • Electronic Communication and Culture
  • Conclusion 

Effective Listening Training

+
Improve your communication skills at home, in school, and in the marketplace
  • Getting Started
  • Effective Listening
  • Conclusion 

Effective Meetings

+
Learn about some of the inefficiencies of typical meetings and how to successfully organize and run effective meetings
  • Introduction
  • Types of Groups
  • Goals and Objectives
  • Anatomy of Meetings
  • Roles and Responsibilities
  • Epilogue   

Effective Presentation Design

+
Learn about some of the inefficiencies of typical meetings and how to successfully organize and run effective meetings
  • Presentations: What you need to know
  • Getting Started
  • Communicating
  • Telling the story
  • Getting ready for delivery 

GoTo Meeting

+
Be able to use GoTo Meeting®, the online meeting, desktop sharing, and video conferencing software that enables you to meet with other computer users, customers, clients or colleagues via the Internet in real time.
  • Getting Started
  • Setup, Meetings
  • Present
  • Attend a Meeting
  • Record a Meeting 

Navigating Relational Conflict

+
Learn to view conflict through a different perspective, gain tools to assess where the conflict is actually coming from, and develop a strategy in dealing with conflict effectively
  • Introduction
  • Principles of Conflict
  • Levels of Conflict
  • Communication
  • Resolution

Persuasion & Negotiation Training

+
Learn how to have the winning edge when negotiating
  • Getting Started
  • Persuasion
  • Negotiation

Over the Rainbow Customer Service Training

+
Know how you can bring excellent service in customer service
  • Walking in the Customer's Shoes
  • Communication
  • Customer Identification and Care
  • Less than happy customers
  • Above and Beyond
SkillsFuture Credit Eligible
SGD $99.00
(Price excludes GST)
GET ACCESS NOW
Convince your boss email
This site is best viewed using the latest versions of Google Chrome, Apple Safari, Mozilla FireFox, Microsoft Internet Explorer 11 and Edge which supports HTML5/Webkit technologies.