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Communication Skills for Managers: For Business & Project Management
One of the biggest challenges managers face is communication. And yet, communication is also one of the most critical aspects of leadership. Without good communication, managers can fail to gain commitment from employees, fail to achieve business goals and fail to develop rapport with the people on their team. In short, they can fail as leaders no matter how good their intentions may be. This course will aid managers in building and strengthening their communication skills to work more effectively with their employees, peers and organization leaders.
Develop excellent communication skills to project an influential and knowledgeable profile to your teammates, improving overall effectiveness.
- Evaluate your communication with others to improve listening
- Learn communication elements to deliver clear and concise messages
- Learn to maximize your interaction with frequent audiences
- Improve your style of communicating key messages through feedback
This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.
A Video Arts Guide: Business Communication
Business Communication is important for anyone to learn and master. Keep the channels of communication open within your business through this course. Learn how to assert yourself, improve your presentation skills & write better. Challenge yourself with understanding how to manage a meeting and also to master finance when you come from a non-financial backgroundChallenge yourself and improve your Business Communication today.- How to present yourself to potential clients- The importance of good presentation- How to improve your writing skills - Impress your clients with your communication skillsThis course is SkillsFuture Credit Eligible.
Effective Communication: For Business and Project Management
Effective communication and listening skills are as essential to the workplace as our formal education. This training will help you improve your communication skills at home, in school, and in the marketplace. Explore listening vs. hearing, the listening process, and types and styles of listening, responding, questioning, and understanding. You’ll also learn more about how good storytelling is at the heart of a good presentation, and how you can structure and organize your presentation and handouts to most effectively communicate your idea to your intended audience. You will also learn to view conflict through a different perspective, gain tools to assess where the conflict is actually coming from, and develop a strategy in dealing with conflict effectively. Applying these principles will help you gain confidence and understanding in all of your relationships. Create a productive working environment with effective communication. - Know of the different types of communications- Learn tips and techniques of improving your communication skills - Understand the importance of effective presentation - Know how to effectively utilize GoTo Meeting®This course is SkillsFuture Credit Eligible.
Certification at Your Fingertips - Microsoft 70-337: MCSE: Communication - Lync Server
Candidates for this exam are IT consultants and telecommunications consulting professionals who design, plan, deploy, and maintain solutions for unified communications (UC). Candidates should be able to translate business requirements into technical architecture and design for a UC solution. Candidates should have a minimum of two years of experience with Microsoft Lync technologies and be familiar with supported migration scenarios. Candidates should be proficient in deploying Lync Server 2013 solutions for end users, endpoint devices, telephony, audio/video and web conferences, security, and high availability. Candidates should also know how to monitor and troubleshoot Lync Server 2013 using Microsoft tools. In addition, candidates should be proficient with Active Directory Domain Services, data networks, and telecommunications standards and components that support the configuration of Lync Server 2013. Candidates should be familiar with the requirements for integrating Lync Server 2013 with Microsoft Exchange Server and Office 365. This course is a core requirement for the MCSE certification.
Ace your certification examination with this preparation course!
- Learn of the examination outline before sitting for your certification
- Know and understand the topics that may be covered in your examinations
- Understand theory aspects of the examination