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Supervisory roles are often under looked and neglected in terms of training and specific, even if it may be critical to employee satisfaction. Managers will learn the supervision skills needed when they are responsible for guiding the performance of others. Understand how supervision will help to improve workplace productivity. - Understand how to provide the right help and assistance to employees facing challenges - Identify how employees' family, hobbies, personal challenges and interests may clash with team and company policies and how to resolve them - Learn the importance of a work/life balance - Know how you can reach out to employees This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.
Learning how to delegate effectively is the key to leveraging yourself and multiplying your value to your company. Delegation allows you to move from what you can do personally to what you can manage. Delegation is one of the most important and effective management skills. Without the ability to delegate effectively, it is impossible for you to advance in management to higher positions of responsibility. This course will help managers develop their skills to effectively and successfully delegate work to their team members. Managing time, expectations and teams are key points in a manager's role. - Learn to delegate to others and with clear expectations. - Know what to do when agreements are broken. - Showcase your leadership abilities through well-thought out delegation. - Learn how to handle delegations fairly This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.
Learn the tips and tricks to manage a new hire's first year in the organization. This course will show managers how to work with new hires during their first year to become fully integrated employees. Maximize the potential of your new hire in their first year with the organization. - Develop coaching and informative skills to ensure the new hire understands their scope of work - Reconnect new hires with their work and achievements while giving ample room to explore and develop - Receive and provide feedback to new hires from their networks within the company - Know how to engage new employees into the organization This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.
Performance Management and Development - For Business and Project Management
This set of e-learning courseware will solve some of the most common performance management, performance review and development headaches. Turn the one time per year discussions into on-going discussions. Create valuable annual reviews driving development resulting in more motivated employees. And be able to increase the productivity level of the employees as a team and in turn, produce successful performance review. Produce valuable annual reviews that drives development from motivated employees. - Evaluate your perspective for performance management discussion - Determine and help different employees with their performance - Creating an environment to conduct a successful performance development conversation - Know how to conduct performance development discussions
The Stay Interview - For Business and Project Management
This toolkit builds the skills leaders and managers need to successfully conduct Stay Interviews with their employees and build a successful Stay Plan. This course will equip leaders and managers with the essential skills and knowledge for the preparation, managing, developing and concluding of an interview and Stay Plan. The leaders and managers will also be groomed with pointers that they should avoid while conducting the interviews. The interview is key to making sure you get the right hire and talent for your team! - Know how to conduct a successful interview - Learn the essential to conduct a successful interview - Know how to manage different scenarios in an interview - Learn the do’s and don’ts when conducting an interview
Agile Project Management 2016
The Agile Project Management course gives the basic of Agile with emphasis on the Scrum style. This course also gives the student a working understanding of how the philosophies and principles of Agile are used in successful projects. This course is intended for project professionals who are either using Agile principles in their work, or wish to included the principles, tools and techniques in the future. Discover the new way of project management with Agile! - Learn about the benefits of applying Agile into your projects - Benefit from its unique iteration process for better productivity - Understand the differences between Waterfall Methodlology and Agile - Be one of the succesful organization to apply Agile into your organization
Personal Behaviors and Conduct
Everyone at work interacts with others. We need to communicate and collaborate to get work done. This course builds the skills individuals need to better collaborate and communicate with others, as well as uncover how to persevere during setbacks and overcome challenges. As a result, individuals get more work done faster and with a higher level of quality.* This module is approved for 7 hours of PDU credit
Developing for Success
Building individual skills and capabilities is essential to success in one’s job. When we have the skills required for our job, we increase our level of quantity and quality of work. This course provides the coaching and direction individuals need to identify the skills that must be strengthened to perform their job at a high level, as well as identify the methods to strengthen the skills and improve performance. As a result the organization gets a more qualified employee who contributes at a higher level. * This module is approved for 8 hours of PDU credit
Creating Great Work
Individuals who complete this course perform more challenging work, know how they contribute to the organization strategy, and develop a new level of interest and excitement about their work. All of which leads to a higher level of motivation, as well as desire to perform at one’s best, thus increasing the contribution and performance delivered in one’s job. * This module is approved for 7 hours of PDU credit
An Introduction Course: Understanding Leadership – The Functional Approach
The secret of a successful team lies with the team members. Learn how you can be a successful team member. This course aims to make you a better team member by understanding how teams work, what makes a successful team, why teams struggle and ways to improve a team's performance. Throughout this course, there will be times where you are asked to stop to think about your own work situations. There are also tips for success to improve your team performance.Learn the ways to optimize your leadership potential.- Know how to utilize your leadership qualities - Discover ways for giving effective presentation- Understand how to make good decisions- Learn how to read your team member's body language This course is SkillsFuture Credit Eligible.
Communicating with Others: For Business & Project Management
Communication is the key in any work environment. This course will help individuals build the skills required to effectively communicate their thoughts, ideas and opinions with others. Learn how to communicate with others effectively to improve productivity. - Understand nonverbal communication and body language - Learn about the need for a company vision and how to promote - Manage and handle customer complaints - Learn how to engage others in an effective communication This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.
Conflict Management Skills: For Business & Project Management
Conflicts are unavoidable at times. This course will help managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others. Resolve conflict easily with the right skills. - Help employees manage & resolve conflict - Understand expectations and create a conflict management culture for coaching employees - Learn how to handle tricky situations - Have the knowledge of tackling such confrontations This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.
Learn to lead and manage with the totalView™ Toolkit
Great interviewers are made not born, said in a different way. If you want recruiters and hiring managers in your organization to make great hiring decisions, they need the totalView™ online e-learning interviewer training! The totalView™ Toolkit teaches the OMNIview patented “Behavior Based Interviewing” approach, which is the most complete interviewing process in the world. Behavior Based Interviewing allows individuals to structure both behavioral interview questions AND the many other critical non-behavioral questions you need to have answered to truly assess a candidate’s “fit”. Interview training is key to making sure you get the right hire and talent for your team! - Know the different types of interview - Learn the proper process flow of conducting an interview - Know how to conduct a proper interview - Learn the etiquette of holding an interview This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.
Writing to Get Things Done® Toolkit: For Business and Project Management
Individuals improve productivity by learning how to use writing as a powerful tool to get things done. Individuals will improve their on-the-job writing skills, including creating clear, easy-to-read emails, letters, memorandums, meeting minutes, procedures and technical reports. Writing is the strongest way to communicate, so get it right! - Learn the best ways writing styles for yourself - Know how to create reports that get results - Learn effective methods for each different form of communication - Know the do's and don’ts when composing This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.
Increasing Employee Engagement: For Business & Project Management
Employee engagement is a property of the relationship between an organization and its employees. An "engaged employee" is one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization's reputation and interests. This course aids managers in building the skills required to engage employees to perform at their best. Employees take your leads, so be prepared to engage them. - Learn to support your employees and connecting work to the organization - Understand your employee's skills and use their best skills and abilities - Create team satisfaction as you inform and inspire your team - Understand the need for work-life balance This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.
Advanced Project Management for Managers: For Business & Project Management
This advanced course aids project managers to continue building the skills required to lead and manage effective and successful projects. Continue your Project Management journey with this course for managers. - Be able to monitor a project's status as a manager. - Set objective evaluations for proposals - Understand the need to advocate for interests and the need to be open to different solutions - Know how to manage your projects on top of personal job scopes This course is SkillsFuture Credit Eligible.
A Video Arts Guide: Workplace Essentials
Video Arts Workplace Essentials combine the talents of leading experts, writers and actors in 11 online courses. Each course takes about 30 minutes to complete with additional features to help learners reflect on, and apply, what they’ve learnt with four approaches in each course:Learn the essential tips and tricks to use in any workplace environment.- Learn about communicating between teams- Learn how to present yourself as a professional - Know how to build an effective communication amongst team members- Learn how to manage your work load and imporove productivity This course is SkillsFuture Credit Eligible.
Effective Communication: For Business and Project Management
Effective communication and listening skills are as essential to the workplace as our formal education. This training will help you improve your communication skills at home, in school, and in the marketplace. Explore listening vs. hearing, the listening process, and types and styles of listening, responding, questioning, and understanding. You’ll also learn more about how good storytelling is at the heart of a good presentation, and how you can structure and organize your presentation and handouts to most effectively communicate your idea to your intended audience. You will also learn to view conflict through a different perspective, gain tools to assess where the conflict is actually coming from, and develop a strategy in dealing with conflict effectively. Applying these principles will help you gain confidence and understanding in all of your relationships. Create a productive working environment with effective communication. - Know of the different types of communications- Learn tips and techniques of improving your communication skills - Understand the importance of effective presentation - Know how to effectively utilize GoTo Meeting®This course is SkillsFuture Credit Eligible.
An Intermediate Course: Understanding Leadership - Situational Leadership
This bundle focuses in detail on the areas of skill and knowledge development necessary to help make you succeed at your workplace today. With the useful background information about influencing attitudes and behaviours in others; it also describes a range of influencing strategies. It shows you what to consider when thinking ahead and planning your communication – during one-to-one and group interactions, formal and informal and in writing. Also understand how you can express yourself in the most effective way with different people in different situations.Acquire the skills and knowledge development necessary to help make you succeed at your workplace today.- Know how to communicate with your peers - How can you provide a solution for the problem on hand - Learn how you can improve your written and verbal communication skills- Equip yourself with the right skills as a leader This course is SkillsFuture Credit Eligible.